Help us make TextUp better! No suggestion is too small.

Transfer ownership of OR copy a client's record from one TextUp phone to another

When handing off a client to a colleague, I would like the ability to also hand off the client's record in TextUp. MODERATOR: when transferring ownership from one ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 08 May, '19 Comments: 0
Under consideration

Adding staff to teams

When you create a team, you should be able to add staff to that team right in that same slide out. So it asks you for team name, color, textup phone yes/no, location, ...
Suggested by: Michelle Petersen (07 Sep, '18) Upvoted: 27 Feb, '21 Comments: 0
Under consideration

Ability for admins at an agency to turn off the mandatory portion of the away message

Suggested by: Siri Colom (03 Aug, '18) Upvoted: 10 Dec, '18 Comments: 0
Done

Receive fewer notification texts

TextUp sending one notification text for every single message is too many. I would like the option to group notifications into a smaller number of texts. For ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 23 Dec, '18 Comments: 0
Done

Ability to call or text a particular phone number in a contact's list of numbers

In addition to the default behavior of trying the numbers in priority order until one works, I would like the ability to call or text a specific number in that list.
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 10 Jun Comments: 0
Under consideration

Forward calls to different phone number when away

Suggested by: VICTA (28 Jan, '19) Upvoted: 28 Jan, '19 Comments: 0
Done

notification of a client text reply to outlook

Would appreciate option of an alert to outlook so that staff who don't keep their personal cell phones on in office know to look at their TextUp account for client reply.
Suggested by: Judy hoffman (27 Sep, '18) Upvoted: 27 Sep, '18 Comments: 0
Done

Share contacts by default when they are created

Add the ability to share with other users when I am creating a contact. Let me set defaults on this so I don't have to share new contacts multiple times.
Suggested by: Siri Colom (16 Jul, '18) Upvoted: 16 Jul, '18 Comments: 0
Under consideration

Centralized place to view scheduled messages about to go out

The contents of scheduled messages are often out-of-date by the time they go out. I would like one place to view scheduled messages across all of my contacts so I can ...
Suggested by: Siri Colom (12 Jul, '18) Upvoted: 12 Jul, '18 Comments: 0
Under consideration

Ability to export data or pull reports from TextUp

One example of a useful report: my TextUp activity by day across all of my contacts so I can easily keep track of my calls and texts by client each day for HMIS ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 06 Jul, '18 Comments: 0
Done

View usage on a dashboard

I would like the ability to view the volume of incoming and outgoing calls over time for each TextUp phone number. This may be especially useful for team TextUp ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 06 Jul, '18 Comments: 0
Under consideration

Add labels to multiple phone numbers for a particular contact

If a client has multiple phone numbers, I would like the ability to add labels to these numbers so I can remember the significance of each number in the list.
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 06 Jul, '18 Comments: 0
Under consideration

Ability to filter the client record

I want the ability to filter a client's record by type (calls, texts, notes), client's phone number, and by which TextUp user sent the message (if multiple people are ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 06 Jul, '18 Comments: 0
Under consideration

Merging + unmerging contacts

Merging: when a client switches phone number, I don't want to have to manage duplicate conversations. I want everything consolidated in one place Unmerging: ...
Suggested by: Siri Colom (06 Jul, '18) Upvoted: 06 Jul, '18 Comments: 0
Under consideration

Ability to record my own voice for scheduled messages sent as a call

Suggested by: Siri Colom (03 Jul, '18) Upvoted: 03 Jul, '18 Comments: 0
Done

Ability to record my own voice for voicemails

Suggested by: Siri Colom (03 Jul, '18) Upvoted: 03 Jul, '18 Comments: 0
Done

Receiving calls and texts from restricted numbers

It seems that restricted calls do not go through to our TextUp members. I noticed it because all outgoing calls from ***** are restricted, and they were not able to ...
Suggested by: Siri Colom (03 Jul, '18) Upvoted: 03 Jul, '18 Comments: 0
Planned

Ability to send and receive images

Suggested by: Siri Colom (03 Jul, '18) Upvoted: 03 Jul, '18 Comments: 0
Done